Shipping & Returns

Shipping Policy

All orders are shipped via United States Postal Service.

Please allow up to a week or so for processing and shipping, although items are usually shipped as soon as possible.

Please allow extra time for custom-made orders.

Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, we'll do everything we can to resolve the situation. In many cases, that means sending a new product to the buyer at no additional cost. If an item is damaged during shipping the seller will not be held responsible, but we'll do our best to resolve the situation.

Return & Exchange Policy

All refunds/returns/exchanges for handmade goods are decided on a case-by-case basis. I want you to be thrilled with your purchase & will do what I can to help you be happy.

Items are entitled to be refunded or returned based on complaint. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund.